One of the perils of business success is that when you have a large installed base of users, you have to be very careful about making changes faster than the user community can absorb them.
I wrote this as a sort of reminder of that truth.
Author's Note: If you got value from this post, please “Share” it.
This was written May 25, 2006, but not published to the web until October 24, 2019.
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